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Wingo subscription comparison: Services, prices & current promotions

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Wingo at a Glance

Wingo is a mobile provider and sub-brand of Swisscom AG, the largest mobile network operator in Switzerland. Founded in 2015, Wingo sells its plans exclusively online and uses Swisscom’s extensive and fast 4G/5G network. It targets price-conscious users who still want top service and excellent network quality. With monthly cancellable plans, Swisscom’s powerful network, and attractive terms, Wingo is a popular choice for mobile, internet, and TV services in Switzerland.

As the only telecom provider in Switzerland, Wingo offers the same discounts to all customers. There’s no distinction between new and existing customers.

4G • 96 percent 4G network coverage
• Very good coverage in cities
⭐⭐⭐⭐
5G Available for CHF 10.– per month ⭐⭐⭐
Price Low  
Internet connection • Fast Internet through 4G Swisscom network
• Up to 10 Gbit/s data throughput
⭐⭐⭐⭐⭐
Roaming • Services cannot be used outside Switzerland without roaming packages ⭐⭐
TV Box • 250 TV stations, 200 radio stations, 400 hours recording memory, 7-day replay
• Low price (CHF 15.– per month)
⭐⭐⭐⭐
Subscription period No minimum contract duration ⭐⭐⭐
Customer service Costly and poorly staffed
Notice period 60 days ⭐⭐
Termination type By phone and by post ⭐⭐⭐
Special subscriptions • Only pay for what you use with Fair Surf subscription
• Combination offer for households: Mobile, TV & Internet
 

Wingo stands out with:

  • Lifetime discounts on many plans
  • Monthly cancellable smartphone contracts
  • Access to Swisscom’s 5G network
  • Fair roaming options
  • TV & internet bundles

These offers suit smartphone users, families, kids getting their first phone, students, and anyone looking for flexibility.
 

Check Wingo coverage

Check availability

Wingo Network Coverage at a Glance: Map, Coverage & Quality

Wingo benefits from Swisscom’s nationwide mobile coverage for calls and texts. According to multiple network tests, Swisscom provides the best network in Switzerland. Use our coverage map to check the signal in your area.

Wingo 4G and 4G+ Network Coverage

Swisscom’s 4G network already covers 99% of the Swiss population.

  • 98% get speeds up to 300 Mbit/s
  • Over 90% up to 500 Mbit/s
  • 45% up to 700 Mbit/s

Wingo 5G Network Coverage

In addition to fast 4G, Wingo now also offers access to Swisscom’s ultra-fast 5G network. Expect super-fast downloads and low latency – perfect for streaming, gaming, and mobile work.

Wingo Mobile Plans

Below you'll find an overview of the current Wingo mobile plans available at alao.

Europe Go

The Wingo Europe Go plan is ideal if you frequently take short trips within Europe. In addition to unlimited data within Switzerland, you receive 8 GB of data per month in the EU and UK. Calls within Switzerland are included. You also receive 100 minutes per month for calls to the EU and the UK. You'll use the strong Swisscom network. This plan is available with no fixed term or as a 24-month contract.

Europe Max

This Wingo Europe Max plan is ideal if you travel abroad frequently and regularly. It includes unlimited data in Switzerland, 39 EU countries, and the UK. Unlimited calls within Switzerland are included. You can make 100 minutes of free calls within the EU and the UK. Choose between a 0-month contract or a 24-month contract.

Swiss Mini

The Wingo Swiss Mini is the ideal entry-level plan for light users who still want to stay connected. Within Switzerland, you get unlimited calls and 5 GB of data per month for browsing on the go.

The plan is available in two options: a 24-month contract and a no-contract option.

Swiss Go

Wingo Swiss Go is also a plan for beginners or light users. In addition to unlimited calls within Switzerland, it includes 10 GB of data per month. You can use 1 GB per month in the EU and UK. This plan is available as a 24-month contract or without a contract.

Swiss Max

Wingo's Swiss Max is a plan for people who want to stay connected in Switzerland and occasionally travel abroad. Calls and data within Switzerland are unlimited. In the EU and the UK, you receive 2 GB of data per month. Choose between a 24-month contract or a no-contract option.

International Pro

The Wingo International Pro is the subscription for frequent travelers. You get unlimited data and unlimited calls in Switzerland, the EU, and the UK. This means you can call from Switzerland to other countries and from other countries to Switzerland. This subscription is also available in two versions: a 0-month contract and a 24-month contract.

Red Swiss

Red Swiss is an entry-level subscription. Data within Switzerland is unlimited. Data for use abroad is not included. Calls within Switzerland are unlimited. You also receive 60 minutes of call allowance per month in the EU and UK. This subscription has no contract term and therefore offers complete flexibility.

Wingo subscriptions for international calls and roaming

Wingo Plans with International Calling & Roaming Included

Here’s a summary of Wingo plans that include roaming options:

  • Europe Go
  • Europe Max
  • Swiss Go
  • Swiss Max
  • International Pro
  • Red Swiss

The Right Wingo Plan for Your Needs

Need lots of data but want the flexibility to cancel monthly? Or are you looking for an affordable plan with just a few GB? At Wingo, you’ll find the right plan – with fair conditions and no hidden fees.

 FeaturesRecommended servicesRecommended Wingo subscription
Low usageUsers Internet only at home and via WLAN networksUp to 500 megabytes of data volume- Swiss Mini
Normal usage

- Music streaming

- A lot on WhatsApp

- Occasional on social media

2 to 5 GB data volume

- Wingo Swiss Go

- Wingo Swiss Max

Frequent usage

- Streaming video on the go

- Does not want to do without any application on the road

At least 5 GB data volume

- Wingo Red Swiss

- Wingo Swiss Max

Frequent travelerRegularly on the road in other European countries.Roaming data included in the subscription

- Wingo International Pro

- Wingo Europe Max

Wingo Internet and TV Plans – At a Glance

Internet StartInternet PlusInternet MaxInternet Light

- 500 Mbit/s (upload and download speed)

- Choice between fiber optics and DSL network 

- Installation fiber optic connection free of charge

- 24 month contract period

 

- 1 Gbit/s surfing speed.

- Choice between fiber optics and DSL network 

- Installation fiber optic connection free of charge

- 24 month contract period

 

- 10 Gbit/s surfing speed.

- Choice between fiber optics and DSL network 

- Installation fiber optic connection free of charge

- 24 month contract period

 

- 100 Mbit/s (upload and download speed)

- Choice between fiber optics and DSL network 

- Installation fiber optic connection free of charge

- 24 month contract period

In addition to the numerous Mobile Wingo subscriptions with data volume and roaming options, Wingo offers Internet subscriptions with a fixed network connection at home as well as combination subscriptions that include Internet, TV and fixed network. The following is an overview of the Wingo Internet subscriptions.

Wingo Internet Plan – Surf Flexibly at Home

Two connection types:

  • Fiber (Swisscom fiber network)
  • DSL (via copper cable if fiber not available)

Includes free installation and a compatible internet box based on your tech/speed. Also includes Wingo Fix, a free landline over VoIP – CHF 0.05/min to landlines, CHF 0.30/min to mobile.

Speed Options:

  • Wingo Internet Start & TV Start: 100 Mbit/s – no contract
  • Wingo Internet Extra & TV Plus: 500 Mbit/s + 150+ channels with Replay – CHF 64.–/month

You have two options for the Home Internet subscription at Wingo. If your home is connected to the fiber-optic network, you can surf via Swisscom's fast fiber-optic network. If this is not the case, Wingo also offers Internet via copper cable over the DSL network. In this case, Wingo installs the connection in your home free of charge if they have fiber optics available. With the Wingo Internet subscription, you also receive an Internet box. The type of box depends on the technology and speed available at your home. 

With Wingo, you get a fixed-network connection (Wingo Fix) free of charge with your Internet subscription. There are no further monthly costs. You have the option of having Wingo take over your existing phone number free of charge. The phone is simply plugged into the internet box and the fixed network connection is activated on myWingo. Phone calls are made via the Internet box, i.e. Voice over IP technology - also known as internet telephony - and not the usual telephone connection. With Wingo Fix, you make calls at Swiss rates: CHF 0.05/min to landlines, CHF 0.30/min to mobile networks. 

With internet subscriptions, you have a choice of Abos with four different Internet speeds: 

Internet Light

Internet Light is Wingo's starter subscription. You surf at a speed of 100 Mbps. This is sufficient for basic internet applications and, for example, to stay in touch with loved ones via video calls.

Internet Start

With the Internet Start subscription from Wingo, you can surf at home at speeds of up to 500 Mbit/s (upload and download speed). You can choose between fiber optic and DSL network. 

Internet Plus

With the Wingo Internet Plus subscription, you can surf at home with an upload and download speed of up to 1 Gibt/s via fiber or DSL.

Internet Max

For households with more intensive Internet use and a need for highspeed, Wingo Internet Max is ideal. Thanks to the new fiber-optic technology, upload and download speeds of up to 10 Gbit/s are possible.

Wingo TV

You can optionally add a TV subscription to your Wingo Internet subscription. This gives you: 250 TV channels, 200 radio stations, 400 hours of recording memory, 7 days replay and 60 minutes live pause. There is a minimum contract period of 24 months. Wingo gives you a TV box and an HDMI cable for this. If the one TV box is not enough, you get a second box for another device for an additional CHF 5.- per month and a one-time CHF 29. Wingo TV costs CHF 15.- per month.

Wingo TV Features

  • 250 TV channels
  • 200 radio stations
  • 400 hours of recording
  • 7-day Replay
  • 60-minute live pause

     

Wingo Combo Plan – Internet & TV Together

Families in particular benefit from Wingo's home offers: Wingo offers combined subscriptions that include TV, Internet and fixed-network connection. This gives you the opportunity to put together your own individual package. You can find out what options you have and what services the subscriptions include below.

Wingo Combi

If you already have a cell phone subscription with Wingo and also want an Internet subscription, you can save CHF 30 per month with a Wingo Combi subscription. However, this must be one of the Wingo Fair subscriptions, i.e. Fair Surf or Fair Flat.

All-in-one: internet, TV, Replay & WLAN box – monthly cancellable.

Wingo Internet Max & TV Max – The Full Home Package

1 Gbit/s + full HD TV – ideal for families or power users.

Wingo Roaming Made Simple – Options, Zones & Rates

Data Travel

EU/Western Europe

EU/Western Europe

EU/Western Europe

500 MB

1 GB

3 GB

CHF 9.90

CHF 15.90

CHF 42.90

World 1

World 1

World 1

500MB

1 GB

3 GB

CHF 15.90

CHF 21.90

CHF 54.90

World 2

   

100 MB

   

CHF 9.90

   

Rest of the world

   

100 MB

   

CHF 29.90

   

Telephony

Valid for 12 months

Voice Travel 60 min.

 

EU/
Western Europe

World 1

World 2

Rest of the world

Message Travel

Calls

60 min. phone calls abroad

60 min. phone calls abroad

60 min. phone calls abroad

60 min. phone calls abroad

-

SMS

-

-

-

-

Send 100 SMS/MMS worldwide

Price

CHF 16.90

CHF 32.90

CHF 54.90

CHF 64.90

CHF 9.90

Standard tariffs Wingo

Wingos roaming rates vary depending on the subscription you have. However, they offer a tariff calculator on the website. Select your country of travel and subscription to see your rates.

Wingo Europe – Postpaid (Valid 12 Months)

Perfect for holidays or business trips: get mobile data across Europe at fair prices.

Wingo Europe Pro – Postpaid (Zone 1)

Need more data? 10 GB in Zone 1 – ideal for frequent travelers.

Wingo Prepaid Flat Pass – Prepaid Options

Prepaid users get 1 GB for Europe or worldwide, valid for 30 days.

Wingo Prepaid Flat Pass – Zone 1

Zone 1 users get flexible packages from 500 MB to 2 GB.

Wingo Standard Roaming Rates

If you don’t use a package, standard rates apply depending on the country and service. Calls are billed per minute.

Wingo Customer Service: Hotline, Chat & Support at a Glance

Wingo Hotline via alao – How to Reach Customer Service by Phone

The alao customer service is available 7 days a week if you have questions about Wingo. Whether it’s about your plan’s contract period, cancellation process, or the Wingo Fair Flat Policy – alao has you covered.

Wingo Customer Service via Chat

Quick and free: access the alao chat directly on the website. It’s ideal for simple questions and quick answers related to new or existing Wingo plans.

Contact Form

Prefer to write? Use the contact form on our site. Just provide your name and email address to receive a reply via email.

Telephone hotline

0900 94 93 92

 

CHF 1.50/min

(maximum CHF 15 per call)

Not well staffed, difficult to reach.

Customer service representatives do not provide information well

Contact form

Form at page.

Up to several days

Free of charge

After submitting the contact form, you are usually called and have to explain about the problem again.

Social media

Via Facebook and Twitter

     

Wingo Black Friday

During Black Friday, Wingo offers major deals like lifetime discounts, free SIM cards, or best-price promotions. Tip: Grab your promo code and switch in time!

Here you can find all Black Friday offers from Wingo.

Cancelling Wingo Made Easy: What You Should Know

You can cancel your Wingo mobile plan by phone at 0900 94 93 92 or by post.

Please note: the hotline is subject to a fee (CHF 1.50/min, max CHF 15 per call). Have your contract details ready.

To cancel for free by post, fill out the contact form on the website and send it to:
Wingo Contact Center
Alte Tiefenaustrasse 6
3050 Bern

Cancelling a Wingo Mobile Plan

Wingo plans are cancellable monthly – ideal for flexible customers.

The most important facts in brief:

Like

Free of charge from

Notice period

Any penalty fee

To note

By phone at:
0900 94 93 92

By mail

Always

60 days to the end of the month

-

If you change providers, do not cancel your subscription, but request number transfer. The new provider or alao will cancel for you.

Alao takes care of the cancellation stress-free for you

Important Notes for Cancellation

Cancel at least 14 days before the end of the month to avoid automatic renewal. Late cancellations extend your plan by one month.

Switching Plans

Make sure your new plan meets your needs and notify Wingo in time if you want to keep your number. Number portability is generally no problem, whether you're switching from Sunrise, Salt, TalkTalk, yallo, Quickline or any other provider.

Alternative: Pausing a Wingo Plan

Wingo currently doesn’t allow pausing a plan. However, cancellation is possible at any time.

Cancelling Wingo Home Internet – A Simple Guide

Wingo internet plans also have no minimum contract duration. You can cancel your internet plan with two months' notice at the end of the month. Notify Wingo by post or phone.

Like

Free of charge from

Notice period

Any penalty fee

To note

By phone at:
0900 94 93 92

By mail

Always

60 days to each month end

-

- Give early notice when moving

Step-by-Step Cancellation

  1. Log in to your Wingo customer account
  2. Select “Cancel Plan”
  3. Follow the instructions

Moving with Wingo Home Internet

If your connection uses fiber, check if your new address has a fiber outlet. If so, notify Wingo at least 14 days in advance with your move date, address, and OTO number.

If there is no fiber outlet, installation is required. Notify Wingo at least 5 weeks before your move.

Returning the Box – How It Works

After cancellation, return your internet box to Wingo using the free return label provided.

Transferring a Plan to Another Person?

Unfortunately, not possible. The plan must be canceled and a new one started in the new person’s name.

FAQ

What is Wingo and is it part of Swisscom?

Yes, Wingo is a Swisscom brand launched in 2015. As a 100% digital subsidiary, it targets price-sensitive users who don’t need personal consultation. You still benefit from Swisscom’s reliable network – at better rates.

How do I activate my Wingo SIM card?

It usually activates automatically once inserted. If not, activate via your Wingo account or the Wingo app.

How do I cancel or pause my Wingo Internet Plan?

Cancel via your Wingo account. Check for notice periods. Currently, plans cannot be paused. Contact support to explore your options.

How is Wingo's customer service?

Mixed reviews. Many praise the fast chat/WhatsApp support, but some report long wait times on the phone. Written support is usually more efficient.

How can I activate/deactivate my Wingo Combox?

Activate via 004, deactivate with #004#. Further settings available in your account or the app.

What Black Friday benefits does Wingo offer?

Big discounts like "Wingo Swiss Unlimited" for CHF 22.95 instead of CHF ...
 

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