Would you like to cancel your Wingo contract or change your Wingo subscription? Over time, it can make sense to cancel your plan to get a better deal. Therefore, we recommend closing your contract after two or three years end or change the Wingo subscription. In the following, you will find out what you should pay attention to when you cancel.

Cancel Wingo Subscription - That's How It Works

If you want to extend your existing Wingo subscription, you can do so by renewing your subscription. If you want to terminate the contract, you should inform the provider of the termination in writing or by telephone. We recommend that you send a letter to the Wingo address.

The letter should contain your name, your customer number, the contract number or mobile phone number and the services to be terminated. You can also provide other contact options such as your own phone number so that you can be contacted immediately if you have any questions.

You send the letter to Swisscom AG, Contact Center, Alte Tiefenaustrasse 6 in 3050 Bern, Switzerland. So that the termination can be assigned to the responsible department more quickly, you can add Customer Service to the address. If you prefer to cancel by phone, you can contact customer service on 0900 94 93 92. Keep your contract data to hand during the call.

Wingo Notice Period and Minimum Contract Period

Before you cancel the wingo subscription, you should take a close look at the contract. This regulates, among other things, which notice period and minimum contract period must be observed. The notice period describes the period between the submitted notice and the termination of the contract with the provider. The minimum contract term, on the other hand, is the time in which the contract is effective and legally binding. The contractual relationship cannot be prematurely terminated within this period.

Cancel Your Wingo Mobile Subscription

If you want to keep the phone number, you should register it with the new provider in good time. You will receive the form for taking over the number from them. Also make sure that you only cancel your Wingo subscription when you switch to a new subscription.

If the subscription is canceled first and then switched later, your phone number will be lost and cannot be reactivated. The easiest way is to order a new subscription. The new provider then takes over the termination and the takeover of the mobile phone number.

As a rule, there is no minimum contract period for Wingo mobile phone subscriptions. Inform the provider of the termination of your mobile phone subscription, observing the notice period of 60 days, in writing or by telephone.

Cancel Your Wingo Internet Subscription

There is also no minimum contract period for Wingo Internet subscriptions. You can cancel the Wingo Internet subscription by observing the notice period of two months at the end of the month. Send the cancellation to the provider Wingo by post or notify them by phone.

Cancel Wingo Combi-subscription

There is no minimum contract period for Wingo Kombi subscriptions. You can cancel your subscription at any time, observing the notice period of 60 days at the end of the month. To do this, send the provider a letter with the services to be terminated or call the Wingo customer number.

Wingo Hotline for Customers

If you have any questions, you can call the Wingo hotline. The customer service telephone number is 0900 94 93 92. The call costs 1.50 francs per minute for the first 10 minutes. Every additional minute is free. You pay a maximum of CHF 15 for the interview.

Surfing is becoming more and more important these days. Depending on the surfing volume required, other subscriptions are recommended. There are data-only subscriptions on the market as well as subscriptions that include a certain Internet speed. In the following you will find out how to find out how much data volume you need.

Know Your Own Needs

The first thing you should ask yourself is how much internet do you need. Data-intensive apps and applications are becoming increasingly popular and data usage is increasing year after year. For this reason, it is best to plan a few megabytes more in order to have enough Internet available.

If you don't want to do without any applications while on the move and want to stream video content over the mobile network without any problems, a Wingo subscription with at least 5 GB of data volume is recommended.

If you are occasionally on the go on platforms, stream music and are constantly in contact with others, you are a normal user. Here it is advisable to select a tariff with 2 to 5 gigabytes of data volume.

If, on the other hand, you only use the Internet at home and are almost exclusively logged into WLAN networks, a mobile phone tariff with up to 500 megabytes of data is sufficient.

Wingo Internet Subscriptions

In addition to the numerous mobile Wingo subscriptions with data volume and roaming options, Wingo offers Internet subscriptions with a landline connection included for home as well as combination subscriptions that include both Internet, TV and landline. The following is an overview of the Wingo Internet subscriptions.

Wingo Internet

The Wingo Internet subscription is suitable for households with occasional Internet use.

With the Internet tariff, you can surf at home with an upload and download speed of up to 1 pt / s via fiber optics or DSL. The Wingo subscription includes an Internet box adapted to the respective transmission technology.

You can find out which product is available from you using the availability check on the Wingo website. If you have fiber optics but don't have a connection yet, Wingo will install it for free.

With Wingo you get a fixed line connection (Wingo Fix) free of charge with your internet subscription. You have the option of having Wingo take over your previous phone number free of charge. The phone is simply plugged into the Internet-Box and the landline connection is activated on myWingo. With Wingo Fix you can make calls at the tariff rates in Switzerland.

The one-time activation fee is 90 francs. The Wingo Internet subscription has no minimum contract term and can be purchased for 49 francs per month.

Wingo Internet Max

Wingo Internet Max is ideal for households with intensive Internet use.

Thanks to the new fiber optic technology, upload and download speeds of up to 10 Gbit / s are possible. The Internet-Box required for this is included in the subscription. If you have fiber optics but don't have a connection yet, Wingo will install it for free.

The Wingo Fix fixed network subscription is included in the Wingo Internet Max subscription. With Wingo Fix, your previous phone number will be transferred free of charge.

If you use the fixed network, you can call at the tariff rates in Switzerland.
The one-time activation cost of the subscription is CHF 120. You pay CHF 70 per month for the Wingo Internet Max subscription (no minimum contract period).

Families in particular benefit from Wingo’s home offers: Wingo offers combined subscriptions that include television, internet and landline connections. This gives you the opportunity to put together your overall package individually. You can find out below which options you have and which services the subscriptions include.

Wingo TV Subscription + Internet

You can optionally add a TV subscription to the Wingo Internet subscriptions.

For just an additional CHF 5 per month, you can get a TV box that provides over 150 channels, 80 of which are in HD quality. You also benefit from many other functions: You have 100 hours of storage capacity for recordings and a replay function of 7 days. With the replay option, you can check your favorite programs from the last seven days. With the live pause function included in the TV subscription, it is possible to pause the current program for up to 60 minutes.

In order to be able to install your Wingo TV box, you get an HDMI cable with which you can connect the box and your television set. You pay a one-time rental of CHF 29 for the TV box, plus CHF 9 shipping per order.

The same costs apply for a second Wingo TV box for additional devices.

Wingo Mobile + Internet Combined Offers

With Wingo you have the option of combining your mobile subscription with your Internet subscription and saving. With the Wingo Combi subscription, you can save up to 40 francs a month. You can see below which combination offers Wingo offers.

Internet + fair surf

You pay 99 francs a month for your internet subscription in combination with the Fair Surf mobile phone subscription.

Internet + fair flat

If you combine your Wingo Internet subscription with the Fair Flat, you only pay 104 francs per month.

Internet + fair Europe

If you combine your internet subscription with Wingo Fair Europe, you only pay 129 francs per month.

Wingo Combined Advantage for Existing Customers

Existing customers can also benefit from the Wingo Combi advantage: Those who already use both services can activate the combination subscription later via the myWingo customer portal.