Kern Studer AG was surprised to find that, thanks to alao, they were not only able to reduce the costs of their sales and technician team’s mobile telecommunications setup by 50%, but also significantly cut down the administrative workload related to the monthly payroll processing. The icing on the cake was the extra SIM cards for the service technicians’ laptops. Kern Studer AG had not expected such an outstanding outcome when they approached alao for a new mobile subscription solution.
Who is Kern Studer AG?
Kern Studer AG specializes in flexible partition systems as well as doors and gate systems for a wide range of industries, distributing its solutions across Switzerland. Naturally, all service technicians are equipped with mobile phones, and for optimal service they also require laptops with internet access.
Excessive costs with the previous provider
At the time of the inquiry, Kern Studer AG required > 50 mobile subscriptions for management and service technicians. The costs with their previous provider were simply too high, prompting the company to look for a new solution.
alao reduced cost by 50%
Kern Studer AG discovered alao through online research and reached out to explore how alao could help. Our team then worked closely with them to fully understand their needs. A detailed needs analysis is essential when it comes to telecommunications solutions for businesses.
Requirements of Kern Studer AG
It is crucial for Kern Studer AG that their entire management team, sales staff, and all service technicians are reliably equipped with mobile phones and mobile internet.
- Approx. 27 mobile subscriptions for the sales team and management
- Approx. 23 mobile subscriptions for service technicians, including an additional SIM card for laptops
alao tip: Company phones instead of complex expense reimbursements
Previously, employees used their own phones, resulting in recurring expense claims that had to be processed in payroll. We recommended integrating devices into the new mobile contract. Although billing is handled monthly via the telecom provider, the devices are supplied by alao at special conditions. With company phones, costs are now clearly structured, saving time in monthly payroll processing.
New mobile contracts with free SIM cards for laptops
We presented two alternatives to the existing setup, and Kern Studer AG ultimately chose Sunrise as their future provider. In addition to strong network coverage and overall cost savings, the additional data SIM cards for service technicians’ laptops are included in the contracts for only CHF 1/month.
Previously, this service incurred higher costs. In fact, Sunrise offers business customers up to three additional data SIM cards per subscription at a small charge of CHF 1/month per Extra SIM Business. This covers not only laptops, but also tablets, smartwatches, and other devices.
Naturally with 5G
Another major advantage is that all contracts include 5G. This future-oriented technology enables speeds up to 100 times faster than LTE (4G), allowing for near real-time data transmission.
Issues resolved promptly
After implementation, Kern Studer AG reported that two devices had extremely poor battery life. alao immediately arranged for the faulty devices to be sent to a repair center, where they were checked and repaired free of charge under warranty if necessary.
alao as a business concierge
We asked Kern Studer AG what they appreciated most about our service. Their response:
“Beyond the significant cost savings, we were impressed that alao handled the entire consultation and coordination process – free of charge. Aside from processing the provider’s activation messages, the switch required very little of our time. alao took care of everything: from contract negotiations and product delivery to implementation. Even after activation, alao remains available whenever we have questions or issues.”
alao as a long-term partner
As with every business project, alao views this as an investment in a long-term partnership. We continue to support Kern Studer AG with advice even after the initial implementation – at no cost. With a large number of subscriptions and devices, occasional issues are inevitable. At alao, we understand the pressures businesses face nowadays, and always strive to provide fast solutions for our clients. Kern Studer AG values this extra level of service and rewards it with their loyalty.