Customers in Switzerland know the brand from their post office branch. But there are also many mobile phone and Internet tariffs at yallo, which are marketed via the company's own website. In the following, we provide you with the most important tariff and contact information.
Yallo is a brand of the telecommunications service provider Sunrise. Initially, only yallo prepaid cards were available. Later, the range was expanded to include postpaid, i.e. longer-term contracts with subsequent billing. The offers quickly became known because yallo had started working with Swiss Post. The yallo Post products, however, can only be purchased from Swiss Post.
Yallo is also known for its very low prices. There are always special offers with discounts of up to 50%. As a rule, yallo tariffs are offered with a minimum contract period of zero months. Only if you choose a rate where you get a smartphone, the minimum contract period is 24 months.
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Interested in a yallo subscription?
If you are interested in a mobile plan, you should consider how much you use your phone and surf per month to find out which tariff is right for you. Another important criterion is whether you are often abroad. On alao, you can see which tariff of all providers best suits your needs.
The yallo network
Since yallo belongs to Sunrise, it is obvious that yallo uses the Sunrise network. The magazine Connect had certified Sunrise in its mobile radio test in 2018 that it had the best network in Switzerland alongside Swisscom. Both were voted test winners and received the grade "outstanding".
yallo mobile subscription
The cheapest mobile phone subscription (postpaid) starts at CHF 19 per month, is called yallo slim and offers 30 minutes on all networks and 500 MB data volume for the Internet. The most expensive subscription tariff is yallo super fat XL with CHF 120 per month. For this, you make unlimited calls in Switzerland and Europe. You also get unlimited high-speed Internet.
yallo Postpaid - Overview
|yallo slim||yallo regular||yallo fat||yallo super fat||yallo fat XL||yallo super fat XL|
|30 minutes to all Swiss networks||Unlimited minutes within Switzerland||Unlimited within Switzerland, 60 mins to Europe||Unlimited minutes within Switzerland and to Europe||Unlimited minutes within Switzerland, 100 mins to Europe||Unlimited minutes within Switzerland and to Europe|
|500 MB High-Speed-Internet||3 GB High-Speed-Internet||Unlimited High-Speed-Internet||Unlimited High-Speed-Internet||Unlimited high-speed||Unlimited High-Speed-Internet|
|Unlimited SMS/ MMS within Switzerland||Unlimited SMS/ MMS within Switzerland||Unlimited SMS/ MMS within Switzerland||Unlimited SMS/ MMS within Switzerland and Europe||Unlimited SMS/ MMS within Switzerland||Unlimited SMS/ MMS within Switzerland and Europe|
|Roaming in Europe, USA & Canada 200 MB internet/month||Roaming in Europe, USA & Canada Unlimited Minutes 1 GB internet/month||Roaming in Europe, USA & Canada 1 GB internet/month||Roaming in Europe, USA & Canada Unlimited Minutes 5 GB internet/month|
|CHF 19.-/ month||CHF 38.-/ month||CHF 58.-/ month||CHF 88.-/ month||CHF 80.-/ month||CHF 120.-/ month|
yallo Prepaid - Overview
|All in 40||All in 30||All in 20||All in 15||All in 10||All in 7.5||All in 5|
|3 GB internet at 4G high speed||2 GB internet at 4G high speed||1 GB internet at 4G high speed||750 MB internet at 4G high speed||300 MB internet at 4G high speed||200 MB internet at 4G high speed||100 MB internet at 4G high speed|
|Unlimited minutes within Switzerland||Unlimited minutes within Switzerland||200 minutes to call to Europe and within Switzerland||100 minutes to call to Europe and within Switzerland||30 minutes to call to Europe and within Switzerland||20 minutes to call to Europe and within Switzerland||10 minutes to call to Europe and within Switzerland|
|Unlimited minutes to Europe|
|Unlimited SMS within Switzerland||Unlimited SMS within Switzerland||Unlimited SMS within Switzerland||Unlimited SMS within Switzerland||300 SMS within Switzerland||200 SMS within Switzerland||100 SMS within Switzerland|
|CHF 40.-/ months||CHF 30.-/ months||CHF 20.-/ months||CHF 15.-/ months||CHF 10.-/ months||CHF 7.50/ months||CHF 5.-/ months|
There are also special data options (yallo prepaid Internet) as well as roaming and country options that can be booked as prepaid services.
If you want to top up your credit, you can buy top-up vouchers or scratch cards at the post office, kiosk or train station. Top-ups can also be made at certain ATMs and SBB ATMs.
You can also top up credit via the website after paying with a credit card or PostFinance Card.
Would you like to check your yallo credit? Simply enter *123# into the telephone dialing field and tap on the handset symbol to start a call. The credit will be displayed on your screen.
With yallo Internet Go you can use unlimited data for CHF 39 per month on all Internet-enabled devices. The download speed is 21 Mbit/s, the upload is 8 Mbit/s fast.
If you need faster Internet, you can install yallo Home Internet at home for CHF 49 per month. The download requires 250 Mbit/s, the upload 150 Mbit/s.
Those who spend a lot of time abroad might be interested in yallo tariffs where roaming is unlimited. The yallo-super-fat-XL subscription is such a tariff that you can make unlimited calls in Europe, the USA, and Canada. However, the Internet volume of this tariff is limited to 5 GB per month.
The yallo invoice
The best way to look at your bills is to use the "my yallo" app, which is available for both iOS and Android. In addition to the invoices, the data volume can also be checked in the app.
yallo customer service
If you have any questions about your bill or any other concern, you can contact customer service by telephone, contact form or chat. But beware: The telephone call to customer service costs CHF 1.50 per call. The customer service number is: 0900 00 44 88
There is no yallo contact e-mail on the page. For written inquiries via the Internet, you should use the contact form.
The contracts can be terminated in writing or by telephone. Customer service for cancellations is available from Monday to Friday between 9 a.m. and 5 p.m. on this cancellation hotline: 0840 00 33 77
The postal address for written cancellation by letter is:
Sunrise Communications AG yallo
yallo Black Friday
If you want to get a bargain, you should check whether there are any special offers on Black Friday.
There are no shops of your own in shopping streets or shopping centers. But thanks to the Internet, you can book a yallo rate easily via the website.
Anyone who books a mobile phone subscription receives a so-called "3 in 1" SIM card. This covers all SIM card variants, i.e. Mini-SIM, Micro-SIM, and Nano-SIM.
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